Question 1

How long does it take to set up my digital menu?

Accepted Answer

About 3 minutes. Take a photo of your existing paper menu, upload it to vsite, and our AI reads it, matches professional food photos, writes item descriptions, and builds your complete digital storefront automatically. No design skills needed.

Question 2

Do my customers need to download an app?

Accepted Answer

No. Customers simply tap the NFC card or scan the QR sticker with their phone camera. The menu opens instantly in their browser — no app download, no sign-up, no friction of any kind.

Question 3

What is included in the one-time setup fee?

Accepted Answer

The ₹1,999 setup fee covers your store creation, AI menu scanning, professional food photo matching, NFC card, QR stickers, and onboarding support. You pay it once — never again.

Question 4

How do I update my menu prices or add new items?

Accepted Answer

Log in to your vsite dashboard and go to Product Inventory. You can change prices, add or remove dishes, mark items as sold out, or post a daily special. All changes go live instantly — your customers see the updated menu within seconds.

Question 5

Can I add photos to my menu items?

Accepted Answer

Yes. vsite automatically generates professional food photos using AI when you set up your menu. You can also upload your own photos for any item from the dashboard at any time.

Question 6

How do customers place orders through the QR menu?

Accepted Answer

On the QR Ordering + Payment plan, customers scan your QR code, browse your menu, add items to their cart, and place an order directly from their phone. You receive the order instantly on your dashboard. Payment is made via UPI, GPay, or PhonePe.

Question 7

Is there a commission on orders?

Accepted Answer

Zero. vsite charges a flat monthly subscription only. Every rupee your customer pays goes directly to you — no per-order commission, no aggregator fee, no deductions. Your revenue is 100% yours.

Question 8

Which payment methods do customers use?

Accepted Answer

Customers can pay via UPI (including GPay and PhonePe), or in cash. All UPI payments are settled directly to your bank account — vsite does not hold your money.

Question 9

What happens after the 14-day free trial?

Accepted Answer

After your trial ends, you choose a plan to continue. No credit card is needed to start — there is no automatic charge at the end of your trial. Your menu data stays safe and we will remind you before anything changes.

Question 10

Is vsite available outside Tamil Nadu?

Accepted Answer

vsite is built for restaurants across South India, starting with Tamil Nadu. The platform supports English and Tamil and is designed for the local F&B context — tiffin centres, cafés, hotels, food trucks, and more. We are expanding to other South Indian cities soon.

How Can We Help?

Frequently Asked Questions

Getting Started

Menu Management

Orders & Payments

Account & Billing

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